Community Education and Training

In addition to promoting and offering mediation as an alternate peaceful means of conflict resolution in the community, Wenatchee Valley Dispute Resolution Center provides training and community education programs.
Conflict is a normal part of life every day.  Our trainings offer you, as educators, community leaders, counselors, human resources staff, managers, parents, teens, and all interested parties an opportunity to develop conflict resolution and/or mediation skills.  Our learning experiences are designed to be highly interactive with a mixture of lecture, discussion, demonstration and participant role-playing with feedback from instructors and peers.
Each year we offer 40-hour Basic Mediation Training (BMT) to those interested in learning about mediation and about becoming a certified mediator.   For those who complete the WVDRC BMT training and are interested in continuing their mediation training, we make available a 20-hour Family Mediation Training.
We offer community education programs for our mediators and community members wishing to learn and practice communication and conflict resolution skills.

Community Education Programs

Learn to Listen - Listen to Learn: An Active Listening Workshop

Date: Saturday, February 8
Time: 9:00 a.m. to 12:00 p.m.
Location: Wenatchee Community Center
Cost: $45


Upcoming Topics for Community Education -- Stay tuned for more details! --

Personality Lingo
Restorative Practices
Re-framing and Reality Busting
Facilitation Design


40-hour Basic Mediation Training
Dates to be determined for Spring 2020 and Fall 2020

View and print the Basic Mediation Training Brochure below:
2019 Fall Basic Mediation Training brochure and form

20-hour Family Mediation Training*
Dates to be determined

View and print the Basic Mediation Training Brochure below:
2019 Summer Family Mediation Training brochure and form

*This is an advanced training. Prerequisite: 35-40 hour Basic Mediation Training required.

For additional information contact us.

Mentor Qualifications

Mediators are certified according to the policies and requirements of Resolution Washington, (the Washington State Association of Dispute Resolution Centers), and Washington Mediation Association.

Become Certified

Additional training is required for Family Law Mediators, Small Claims Mediators, and all mediation specializations.



To become a certified mediator, individuals must register for and successfully complete 40 hours of classroom Basic Mediation Training (BMT).  Those who complete the classroom hours then take a comprehensive, open-book, written exam that is scored by the trainer.

Once the exam is successfully passed, trainees may become interns and begin their volunteer service to the WVDRC.



For those wishing to become certified as a mediator, besides completing the 40 hour class and passing a rigorous written exam, each person must undergo a rigorous and robust internship.  Additionally, the intern must write a self-assessment and meet with the Certification Committee to review his/her status in completing the requirements to serve as a mediator.



Both interns and mediators are expected to participate in on-going professional education and training.  The WVDRC makes available webinars, speakers and other resources to help interns and mediators meet this requirement.


WVDRC also provides training in mediation theory and skills to anyone interested in acquiring the skills for use in their own personal or professional life, and to all who wish to be among the pro bono (volunteer) certified mediators used to staff WVDRC mediation sessions. This training covers the philosophy, concepts, and skills needed for a working knowledge of the role of a third party, neutral mediator. These skills are highly transferable, helping to improve communication and enhance relationships at home, in the workplace, and in the community at large.

Organizations and Businessess

WVDRC provides training in conflict resolution skills to improve communication and conflict resolution capabilities. These trainings are designed to present the concepts, philosophy, and skills needed for a working knowledge of conflict and peaceful resolution.

Custom Training in all areas of Conflict Skills is available to suit the needs of your organization. Call (509) 888-0957 to discuss your needs.