Frequently Asked Questions


Can I make a Donation to the DRC?

Absolutely! WVDRC welcomes and greatly appreciates financial support from our communities.  WVDRC is a private; not-for-profit organization formed and recognized under section 501(c)(3) of the US Internal Revenue Service Code. Generally, donations are tax deductible. Contributions can be sent directly to the DRC office at P. O. Box 3391, Wenatchee, WA 98807-3391, or you can make an online contribution via PayPal by clicking on the DONATE link.

Do I have to be referred?

You do not have to be referred to us to be able to participate in the mediation process.  Anyone personally experiencing conflict may contact the WVDRC directly to discuss arranging a mediation. Parties may also be referred to mediation. Some of the most common referral sources include: self referral, people who have used the mediation process themselves, neighbors, friends, relatives, private agencies, attorneys, businesses, State and local courts, sheriff or police departments, city and county agencies, and state agencies, (for example the Division of Child Support).

How can I become a Mediator?

The WVDRC offers Basic Mediation Training (BMT) twice per year. Fall training is usually the second and fourth weekends in October.   Spring training is usually held in April.  Both trainings are scheduled face-to-face in Wenatchee.   Call or e-mail the WVDRC to receive information about this training as it becomes available or see the TRAINING tab on this website.  Those completing the 40 hour BMT must also successfully complete an exam and must meet other requirements as an intern at WVDRC.  More specific information is available by calling our office (509) 888-0957.

A 20 hour advanced training in Family Mediation Training (FMT) is offered twice yearly in January and again in June.  Both of these trainings are also held in Wenatchee.  Participants must have successfully completed the Basic Mediation Training prior to participating in the FMT.

Additional seminars and in-service activities are held for interns and mediators and the public at other times during the year.  Check with the WVDRC for details about the training schedules and any pre-requisites.

How do I set up Mediation?

Call our Mediation Coordinator. You can reach her by calling 509-888-0957. She is in the office Monday–Friday between 9:00 a.m. and 1:00 p.m.  If you don’t reach her during this time, please leave your name and a call back number.  She will get back to you as soon as possible.  We will help you explore your options and find what works for you.

You can also contact us via email here.

How long do mediation sessions last?

Most mediation sessions take between 2 and 3 hours in length. If you are scheduled for a mediation session, please block out 3 hours of time to work toward your resolution.  In some cases it is necessary to schedule a second session to reach a settlement agreement.  If that is necessary, additional fees will apply.

How much does it cost?

Fees are based on a sliding-fee scale according to each party’s income. The range is from $25 to $165 per 3-hour mediation session. Mediation fees for organizations and businesses generally vary according to the length of the sessions, size of the organization or business, and whether a contract exists between the WVDRC and the organization or business. For a quote for your organization or business, please contact the WVDRC office directly (509) 888-0957.

No one is turned away from services due to an inability to pay.

What are the Mediator Qualifications?

• Mediators are certified according to the policies and requirements of Resolution Washington (the Washington State Association of Dispute Resolution Centers) and Washington Mediation Association.

• Certification includes a minimum of 40 hours of face-to-face Basic Mediation Training, a written exam, a supervised rigorous internship that includes observation of mediation sessions, mediation practice sessions and a minimum 24 hours of mediation experience

• Additional training is required for Family Law Mediators, Small Claims Mediators, and all other mediation specializations.

• Mediators must also adhere to the Standards of Practice of Resolution Washington and of the Washington Mediation Association. (The Standards of Practice can be found here.)

What is Mediation?

Mediation is a process where the people in dispute meet with mediators, who guide them through a structured, voluntary, and confidential process to resolve their conflicts. Mediators are unbiased, neutral, third parties, who guide parties through a negotiation process. Mediators provide a safe, neutral environment and promote effective communication. They do not dictate the settlement, but assist the parties in reaching their own mutually agreeable solution.

Mediation requires that the individuals in dispute be willing come to the table willing to express their concerns openly and honestly, and to also consider the concerns of the other people in the dispute. Mediation encourages collaboration between the parties,  so creative solutions can be explored and lasting solutions can be found. The process is effective in both legal situations where a lawsuit has been filed and in circumstances where a non-legal approach is preferred. It is a non-adversarial, respectful and flexible process.

A more detailed explanation of the process is available in How Mediation it Work?

What kind of cases does the WVDRC mediate?

The WVDRC generally handles the following types of cases:

  • Marriage Dissolution (divorce)
  • Parenting Plans (includes parents who never married)
  • Revisions or updates of parenting plans
  • Partnership dissolution (business or personal)
  • Family/Relational improvement
  • Parent/Child disputes
  • Senior citizens’ issues
  • Small claims court cases
  • Neighborhood disagreements about noise, children, pets, parking, etc.
  • Landlord/Tenant disputes
  • Consumer/Business disputes
  • Civil complaints
  • Government/Citizen disputes
  • Organizational/Agency mediation
  • Multi-party mediation

If you don’t see your specific situation listed here, please call the us (509) 888-0957 to see if mediation might be appropriate for you.

Which approach to mediation does the WVDRC use?

The WVDRC practices a facilitative approach under which the parties are guided through the mediation process to settlement and improved communication. The mediators do not provide an evaluation of each client’s strengths and weaknesses or seek to determine who is “right” and who is “wrong” as might happen under an evaluative style of mediation.

Who are the Mediators?

The WVDRC mediators are members of our local communities, who have taken specialized training to become certified as mediators. They represent the diversity of our communities with regard to age, gender, education, language abilities and ethnicity.  Our mediators are all volunteers, who are committed to our mission and serving our communities.